Office Manager

Office Coordinator — Dryer Vent Wizard of Northern Virginia (Remote | Northern Virginia)

We're a fast-growing Northern Virginia home services franchise and we need a dependable, organized Office Coordinator to help us keep pace with our growth. This is a work-from-home role where your contributions directly support the business — and as we grow, so does your opportunity.

What You'll Do

• Answer inbound customer calls and manage scheduling with field technicians
• Book, confirm, and track service appointments end-to-end
• Handle customer inquiries, concerns, and complaints with professionalism and care
• Communicate job details via phone, text, and email across customers and team
• Conduct post-service follow-up calls
• Manage supply inventory and field operations ordering
• Post job photos and updates to social media
• Occasionally represent the business at local networking events or business group meetings to help promote our brand in the community
• Light, infrequent local errands or field support within Northern Virginia on an as-needed basis
• General administrative support as needed

What We're Looking For

• Organized and dependable with strong multitasking ability
• Warm phone presence and clear written communication
• Comfortable with Google Workspace, Microsoft Office, and learning new software
• Available occasionally on evenings or Saturdays
• Local to Northern Virginia
• Personable and comfortable representing the business in community or professional settings when the opportunity arises
• QuickBooks Online experience a plus

Compensation

• $40,000–$50,000 starting, based on experience
• Flexible remote schedule
• 90-day performance review — your contributions and growth directly influence your compensation going forward
• As the business grows, this role grows with it

Small business. Real responsibility. Real opportunity. If that appeals to you — apply today.